Bronze Snap Server Software Maintenance
Bronze Software Maintenance is the easiest way to make sure that you always have the latest software and to avoid the budgetary surprises that updates can generate. It provides unlimited 24x7 software phone support, bug fixes, updates, and upgrades. It's a good choice for protecting your software investments and ensuring you always have the latest software updates without unexpected cost.
- Unlimited Tech Support calls 24x7, including weekends/holidays, for basic troubleshooting, diagnostics, configuration, and installation.
- Unlimited software support, bug fixes, software updates, and upgrades
Interested in finding out what service options and service part numbers are available for purchase on a specified External Storage product or Snap Server? Click here to download the latest Service Availability Matrix (pdf) or try our NEW Service and Software Finder Tool.
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Part Number
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Description
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2192100
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Adaptec Trusted Services, Bronze 1YR (1100, 2200, 110, 210, 410 series)
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ATS-1YR-BRONZE-WORKGROUP
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2192200
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Adaptec Trusted Services, Bronze 3YR (1100, 2200, 110, 210, 410 series)
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ATS-3YR-BRONZE-WORKGROUP
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2192400
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Adaptec Trusted Services, Bronze 1YR (500, 4200, 4500 series)
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ATS-1YR-BRONZE-DEPARTMENTAL
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2192500
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Adaptec Trusted Services, Bronze 3YR (650, 500, 4200, 4500 series)
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ATS-3YR-BRONZE-DEPARTMENTAL
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2194800
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Adaptec Trusted Services, Bronze 1YR (18000 series)
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ATS-1YR-BRONZE-ALL-ENTERPRISE
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2194900
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Adaptec Trusted Services, Bronze 3YR (18000 series)
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ATS-3YR-BRONZE-ALL-ENTERPRISE
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NOTE: All service options require an activation period from the time of service registration. Silver and Gold contracts require 15 business days from time of service registration. Bronze software maintenance requires two business days for activation of Adaptec business hours support, and seven business days for activation of 24x7 support (both from time of service registration).
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